• 190+ hours in basic and advanced mediation training
  
• Trained by SquareTrade for online mediation of Ebay related disputes
  
• Trained by the Hawaii Civil Rights Commission and the Keybridge Foundation / Department of Justice for mediating ADA cases
  

• Mediator since 1997
  
• Specialized in divorce, workplace, and business cases
  
• Mediator for United States Postal Service for resolving workplace disputes
  
• Mediator for Hawaii District Courts 
  
• Online Mediator for SquareTrade.com since 1999 
  

Past president and active member of ACR (Association for Conflict Resolution) Hawaii Chapter.

Author of the following articles:

• Four Ways to Work Out Business Disputes
  
• Mediation: Sooner is Better when Resolving Workplace Discrimination Conflicts
  
• Success of Family Business Rides on Ability to Resolve Conflict
  
• Mediating by Email
  
• Settling Ecommerce Disputes
  
• Resolving conflict: Tips for Condominium Owners
  
• Resolving ADA Disputes without Litigation